Your Cargo, Cleared Right the First Time
We handle the paperwork, permits, and customs process so your import or export moves without delay — from the Single Window System to final delivery.
A Company Built Around One Compound
Since 2015, Habela has worked from inside the same customs branch office where clearance decisions are made — turning a small founding team into a full-service clearing and forwarding company.
2015
Year Founded
4
Founding Team Members
5
Core Service Categories
What We Do
Everything Your Shipment Needs
Five categories covering everything that happens between your shipment leaving origin and arriving at your door.
Customs Clearing
Import and export declarations, documentation, and compliance, handled from filing through release.
Freight Forwarding
Cargo handling, transport, and tracking across the full supply chain, door to door.
Trade Facilitation
Bank permits and Single Window System processing, managed on your behalf.
Logistics Support
Packing, loading, warehouse coordination, and delivery to your final destination.
Consultancy
Guidance on import and export procedures before problems become delays.
Why Habela
Why Importers and Exporters Choose Habela
We operate from inside the Kality Customs Branch Office compound — close to the process, close to the people who move it. That proximity means fewer delays and faster answers.
- Direct presence inside the Kality Customs Branch Office compound
- One point of contact from permits to final delivery
- Transparent pricing, no hidden clearance fees
Our Process
Steps From Document to Delivery
From the moment we receive your documents to the moment your cargo arrives, every step is tracked and managed on your behalf.
Submit Documents
Send your shipment documentation for review before filing.
File & Process
Your declaration is filed through the Electronic Customs Management System, and permits are secured through the Single Window System.
Inspect & Clear
We coordinate any required inspections and manage payment and release procedures.
Transport
Cargo is loaded and transported to its destination.
Deliver
We coordinate unloading and delivery to your site.
What Our Clients Say
Real feedback from importers and exporters who've cleared cargo through Habela.
"Habela made our first import through Djibouti feel straightforward. Our coffee shipment cleared quickly, and we always knew what was happening."
Hana Bekele
Import Manager, Buna Trading
"When an inspection delayed our cargo, the Habela team handled the follow-up and kept us informed until the issue was resolved."
Dawit Tesfaye
Operations Director, Abyssinia Supplies
"We have shipped with Habela several times now. Their process is consistent, their paperwork is organized, and our team can plan with confidence."
Meron Alemu
Logistics Coordinator, Sheba Manufacturing
"The pricing was clear from the beginning, and every update came at the right time. That level of communication made a busy shipment much easier."
Samuel Girma
Procurement Lead, Addis Agro Export
"Our freight arrived in good order and on schedule. Habela gave us the practical support we needed from booking through delivery."
Liya Tadesse
General Manager, Nile Home Goods
Cargo waiting?
Let's clear it.
Send your shipment details and get a response the same business day.
Visit
Kality Customs Branch Office Compound, Addis Ababa.
Kality Customs Branch Office Compound, Office No. 28, Addis Ababa, EthiopiaReach
Get in touch
Have a question about a shipment, a permit, or a timeline? We'll answer it — quickly and clearly.